Candidate Experience: Using History to Improve Future Results

When it comes to recruiting, the importance of providing a good candidate experience during the application process is often understated. There are many stories in the recruiting pyramid leading to a successful placement, but the basic building block upon which the process rests is the candidate. There can be no successful hires or tenured employees without quality candidates. Especially in today’s hyper-connected world where airing one’s grievances and frustrations with the application and interview process is as simple as posting a Glassdoor review, recruiters can’t expect to attract quality candidates without a good candidate experience.