These Companies Assessed for Soft Skills…and Saw Results

A lot of companies use competency-based interviewing techniques to choose the best applicant. As I’m sure you know, in the 1980s and 1990s HR departments went through agonies breaking down every job into competencies so people could be interviewed against them. There’s no doubt this led to a higher degree of success in recruiting competent people, but there were (and still are) two main problems with them.